Shipping and Delivery
What locations do you ship to?
We are delighted to offer free worldwide shipping on every order! Our dedicated team meticulously packages and ships orders to nearly every corner of the globe. However, transit times may vary depending on the destination location.
How long does an order take to arrive once shipped?
The shipping duration is influenced by the location. Here are our estimated delivery timelines:
LOCATION | *ESTIMATED SHIPPING TIME |
United States | 1-3 Weeks |
Canada, Europe | 2-4 Weeks |
Australia, New Zealand | 2-4 Weeks |
Other | 2-5 Weeks |
lease note that these estimates do not include our 6-8 day processing time.
Will I receive a tracking number for my package?
Absolutely! Tracking numbers will be promptly provided as soon as we are able to ship your order. However, it’s important to understand that occasional delays may occur due to factors beyond our control, such as postal delays or customs inspections. We appreciate your patience and understanding in such situations.
My Tracking Says “No Information Available At The Moment”.
For certain shipping companies, it may take 2-5 business days for the tracking information to update in their systems.
What do I do if my order is lost in the mail?
Rest assured, each order is sent with insured shipping and handling to prevent lost packages. In the unlikely event that your order gets held at customs, lost in transit, or returned to us for any reason, we’ve got your back! While the postal service is out of our control once your package leaves our warehouse, we understand the frustration of lost or delayed orders. In such cases, we will send you a new package with priority shipping and full tracking, whenever possible. Please refer to our refund and return policy for more information on when these might apply to shipping situations.